​1st Line Service Desk Analyst - 3-month contract – Nr Maidstone, Kent and home-based - £160 to £170 per day (Inside IR35) - Start ASAP.

This role is a 1st Line Service Desk Analyst role, working from my client's Kent-based office near Maidstone and 2 days from home, with a focus on supporting a range of customers for all technical
support issues.

I am looking for a talented Support Analyst with a combination of demonstrable technical support experience, first-class customer support abilities and excellent interpersonal and communication skills to join an existing support team and help resolve a range of outstanding support issues whilst delivering a customer experience to be proud of.

A professional and engaging manner along with demonstrable analytical and problem-solving skills are essential as well
as previous experience within a busy corporate environment.

Experience in supporting Windows 10 / O365 / MS Teams / Active Directory / SCCM / Smart Phones is required.

Responsibilities:
·        desktop and laptop fixes
·        supporting users remotely and over the phone
·        troubleshooting Windows 7 & 10
·        managing active directory and group policy
·        liaising with third party support teams, such as Sage and Bloomberg

Key Skills/Experience:
·        A keen interest in IT and any previous experience in an IT support / technical support environment will be beneficial
·        Good knowledge of Microsoft desktop and server operating environments
·        Using Active Directory administration
·        Exposure to Microsoft Exchange, email protocols and server systems

The role is to start immediately, and we are screening candidates right now.

Please contact me or send me your CV or feel free to make any recommendations at the earliest opportunity.

Candidates must be eligible to live and work in the UK to be considered for this opportunity.

#recruitment#servicedesk#technicalsupport